International Shipping Damage

Understand ur pain n sorrow...a good thing my deliveries always come through a shop,not directly to the front of my house.altho it is delivered for 3 months the fastest...

Same thing happen to my buddy package. Lucky for him, is that his place get flooded on rainy day, and didn't get wash away.

Really should use EMS if you are living on ground houses. Never happen to me because I live in an apartment block and all my delivery have to be pick up at the post office.

Ouch!

Eh??? Why do they leave it outside? Usually if no one picks it up, they will leave a note instead of the parcel~ I feel bad for you and whatever is inside there... TwT

You know what? Next time post it to my house~ I will take 'extra care' for you~

well for your information "Malaysia boleh~~~=.=", you're considered very unlucky for this to happen to you ,well i mean normally having the box with dents is by far the worst thing that has happened to my parcel =.=

Nobody at home for 3 days?

I always have nightmares of this happening to my parcels... >.<

ur lucky it didnt got stolen

They left it outside? Usually in the UK the postal service will take the parcel back to the depot and leave a note. They have just left a parcel on the doorstep a couple of times without even ringing the doorbell when they delivered it, but luckily my family were at home so it got noticed pretty quickly.

The worst I've had is a dented box, but luckily I've never had any harm come to the actual contents.

Wow. Singapore's postal service is great. I personally know the delivery man and he actually opens our gate and places any and all packages under the sheltered area. Great guy.

I feel for you. Your postal service really sucks.

The worst I've ever experienced has been a package torn. The records inside were broken. One of them was 100 UKP.

Strange that they threw your package into your house's grounds. I've had several instances when no one was home when the postman came with my SAL packages. They simply left a note and I collected my stuff from the post office during the weekend.

whats the condition of the contents?

from the USPS, I had ordered a binder with books for the Civil Air Patrol. When I found it on my doorstep, the only the thing there was a empty binder. I was soo mad.

worst postal service ever ... i hope the content is not damaged

I understand your feelings... Mine was worst than you >_< I ordered a nendo puchi from Ebay and the seller ship it in a envelope and when it arrive in my mailbox I got an empty envelope =

wow, I feel sorry for the parcel. hope the contents are still okay.

i will sue the **** out of the postal services

Talk about wet & dry, hopefully the inside is still in good condition.

This is one thing I'm afraid of when it comes to parcel you'll never know what will happen to your goodies.

This is why I get everything deliverd to a post office box, or by couriers who need a signature...

So far I've not had any massive damage *touch wood* though a few packing boxes crumpled or with holes punched in them. By the same token I guess that's what they're there for. The worst our postal service seems to do is loose things... for months at a time.

nothing this bad has yet to happened to me, since i mostly use EMS then i don't to have worry much about it

You have my sympathies my friend... That's the primary reason I choose EMS over SAL...

Also always have some one over at home at all times...

BTW, I'm Malaysian too...

Wow, this is bad.
The postman not showing professionalism tarnishing the reputation of the postal service.
Maybe the new guy forgot the protocol?

Hope the contents are alright.

I ordered a manga a while back that was to be delivered by UPS. By the time I got the package the box was bent and torn and the spine of the manga ended up getting bent as well.
I emailed the company that I bought it from and they sent out a new one.

Aww... that looks awful; sorry that happened to you. In Chicago, United States Postal Service is very inconsistent-- very reliable sometimes and then suddenly horrible, and they don't take responsibility for anything. I often have my neighbour's mail delivered to me and many times have had flat, document or photo packages folded and shoved into the letter box. Recently I received a box from Robert's Anime Corner Store-- the postman updated the computer system saying it was "delivered," but it was not! I never got it! The post office said that they delivered it and said something must have happened to it after they left. The nice guy at the Anime Store had to absorb the cost of replacing it for me (very nice of him).

Oh my... I will go mad if my parcel become something like that.
There was once, the delivery man just threw a package containing figma through my window. That was a prize from someone. D= Well, at least it's inside my house.

Luckily I stay in Singapore. Postal service here is good.

Jesus ... I would be enraged if that was my parcel. Lucikly I never had problems with the postal service here. Hope your figure didn't catch a cold and is safe and sound. ^^"

I generally stay away from SAL shipping. First package I ever had shipped to me in SAL was Kallen School Univern ver. by Alpha-Omega from HobbyLink Japan. HLJ did a fine job with the packaging, but the box arrived three weeks after the ship date and also came in crushed in the middle, like someone sat on it. Luckily there was some padding and elbow room between the package box and the figure box, and the figure box only suffered minor damage, and Kallen was unharmed.

oh that's gotta suck, interested to see how your figure turned out after the rain

Forget about being left exposed to the elements - the mental image of the postman just *tossing* the parcel over your gate is already horrifying. ><

OMG. Exposed to sun and rain for 3 days straight! Look at how wet the box is? I really put my hat off to our local post service.

question:
does this works in malaysia?

-we order through SAL
-post office got our item
-post office notify us to get the item to in the post office
-we go to the post office
-we take the item

if their delivery sevice sucks, might as well be a delivery man ourself, considering their employee have no profesionalism and no love to their customer (customer satisfaction comes 1st)

to every indonesia member:
can i do that in indonesia?

I hope everything is okay, but I doubt it since the box is soaked like that....3 days >.<

OUCH! I would have been furious, most of the items I order out of the USA require a signature and that wouldn't happen, it would be held by the shippers or sent back.

The worst that has happened so far was when the 3 br 2 door garage house next door was being rented out by a father for his kids he wanted out of his house because they had a drug band. They practiced with amps on from 4pm till 2am usually 5 nights a week and had 2 or 3 drive up drug deals happen every practice in full view in the driveway. Well they helped themselves to a Fedex package on my front porch that was delivered after 7pm and left in my door. The box were shredded and the packing info sheet with the self adhesive glue to mail back thing was also taken. I can only guess one of those guys from the band has it posted in his garage somewhere and I did have to change my phone number as well. The items in the box 'may' have been dropped and damaged by them but nothing was destroyed. After this I bought those wireless cameras people use to watch their babies and such and started plugging them in on days I expected to get an order in.

Here is my only bad experience http://www.dannychoo.com/detail/mac/eng/image/10900/One+Of+Those+Mailing+Beauties.html the good thing about my post office is that the would never let the package outdoors, granted that some one will steal it ^^;

Btw you really need to share what's in there, for some reason I get in despair everytime I see one of those boxes ^^

No problem here in CAN. Although I've only had one time experience, normally signature is required and if the owner is not at home, Canada Post would leave a notice and take the parcel back to the office.

My god.. Your figures are still inside! Hurry and give them CPR! xAx

Worst that has ever to my parcel was having a corner of a box torn/ripped. But luckily all of the contents inside was still safe.. I'm just glad it didn't happen on a rainy day.. ^^;

And good luck with breaking the record. Cyber Fusion looks amazing, really wished I could participate. ^^

The worst condition I ever received a package was with a whole corner of the box missing and the remainder slightly crushed. Fortunately, the contents were well packed and unharmed, but I almost fainted at the sight of the exposed foam and crumpled cardboard. (O.O)

ohhh thats bad. hopefully your figures are still good! this never happened to me, and i hope it never will! thnx for the heads up on what may happen with your delivery services!

T^T I hope your stuff is in okay condition. I'm surprised they just left a package out there without a care.

Only a few dented boxes here. My Roberta arrived broken but I think it was due to the manufacturer.

Ugh, you're lucky it wasn't stolen... though I'm afraid to know what the figure looks like inside <_<

Once I ordered a computer motherboard (about $150) and had it delivered through insured post. I was on vacation when it arrived and like yours, they left it at my door. Except I lived in an apartment building and it was promptly stolen. Post office claimed no responsibility even though I had a mail hold on and they weren't supposed to leave packages at all at the door, so I never got reimbursed... I hate the postal service -_-

http://www.eatliver.com/i.php?n=4093

Even the USPS here will try and leave a package in a place that is not exposed to the elements. If they can't find a place they just leave a notice.

Depending on how HLJ packaged it, the insides could be completely fine.

At least he received it. The worst condition in which I received a parcel was not receiving it at all. The postal service usually stole your packet and doesn't notify you about. I got worried after a delay of 2 months on my package, went to my local postal office and got redirected to capital central postal office. There was my package, completely opened and empty.
Is very common the steal of packages on the national postal service. That's why it's better to hire a courier or a very big insurance, even if you have to pay x15 times custom fees, at least they arrive.

the worst company to deal wiht
UPS
they like the original post just chuck things at your door and leave it there

Damn that sucks...but I do hope your figures are alright because HLJ does a good job with the internal packing which makes it pretty much water proof.

My worst case is ordering a Gundam model from HK...the seller just wrapped the model box itself with paper and mailed it to me. WTF. By the time it reached me, the box was beaten and smashed.

Worse thing that I had happen was a resin figure came broke in the sealed box. Thanks UPS! Second worse was Fed Ex had fun kicking my box around I guess, nothing got broke but the boxes were damaged and one figure box didn't even have the top attached anymore. Of course I blogged about that cuz I wasn't impressed..

I hope this case will not gonna happen me if I pre-order figures. Here in Brunei you can claim it directly from the post office, one of a ggod choice for me ^^

I ordered the Macross Frontier 2009 calendar shipped via SAL. It didn't get left out in the weather but it was dented adding creases to my otherwise beautiful calendar. The other issue wasn't their fault but it left me less than satisfied. It was shipped rolled up in a tube shaped package. So along with the crease it likes to curl up on itself. The curl still hasn't worked itself out 100%. :(

That's terrible

Wow, that's awful; they need to pay attention when handing fragile packages.

I've never had any issues receiving packages. I've had a few arrive without my knowledge only to discover them a day later, but my porch covers enough to protect it from the elements. Hope the contents are safe.

This is when you sue the postal/shipping service.

ouch, well I had a package which took super long to reach me despite it was being sent from USA, and I saw a foot print mark on the envelope when it finally reached me ^^; Also had small boxes being shoved into the door slot which is obviously not big enough for the box, having box look like they got stepped on etc etc :P Gotta love Canada customs/post *rolls eyes*

Makes me think of Ace Ventura...

I don't get things shipped overseas usually. And when I get it, it's usually from a private company like UPS so they usually try to take care of it by not leaving it unless someone's there to sign for it.

Had a damaged parcel before, the figure box was also crushed but luckily the it didn't get to the figure and the figure was safe. I wasn't too happy about it though, as the cost of an item also increases due to the packaging of the item.

luckly i haven't had any problem with shipping since i have mostly used EMS and since i've only shipped a few (for now!) ^^;;

Royal mail is quite good at delivering packages. So far i have not lost any packages. I have an arrangement with my parcelforce deliveryman to leave my packages in my back garden.

You want to talk about damaged parcels due to shipping? I've been waiting for my Masterpiece Grimlokc, Claymore PVC and Optimus Prime Nissan GT-R for weeks now and I've just been informed from seller that he was recently informed from his suppliers that a good quantity of his merchandise shipments were lost in that FedEx cargo plane crash at Narita, Japan a while ago.

Wow that sucks :/ I've never had any problems with figures and such being shipped to me... but then again I've only made like a handful of online orders.

That's too bad, sometime I wonder the cost saving by going SAL is worth the risk since signature is not required and no tracking. I had a SAL package lost on me once and it took me 5-6 months to settle with HLJ, though they did end up absorbing the charge.

omg.... I hope she's ok..... Thats horrible... I'm so glad we have a porch to have things left in.... no rain will ever get to my packages.... And while at uni, theres always somewhere to take the packages at the the office.

Threw over the gate?
The figures and merchandise is damaged... Most likely.

I'm sorry for your loss.
I hope you can somehow claim it back.

If something like that happened to me, I'll look for the postman personally and throw him about and beat the living day lights out of him. I show him hell! *raises clenched fist*

That is horrible. O_O

The worst I've ever had- I ordered an uchiwa from Singapore and the person only wrapped it in paper (wtf???)- no bubble wrap or cardboard. Luckily it wasn't completely ruined- but it had some small holes in it -_-

My mom's worst- she won a cookbook in a contest, but when it got here the book was soaking wet. JUST the book, not the packaging on the outside. Like someone had dropped the book in a fishtank, stuffed it in the packaging, and sent it. They were nice enough to send her a new one though.

Oh wow, hope nothing bad happened to his figures...

You call that service!?

dude that sucks hopefully the contents weren't damaged, the best thing to do in this type of situation is to laugh because otherwise you're probably going find that guy and beat the poop out of him. so to help you crack a smile here are some demotivational posters. http://www.filehurricane.com/media/3025 hopefully this might do the trick.

I'm lucky to never have something this bad happen with an overseas shipment. In fact, all my HLJ boxes are almost always in perfect condition!

Domestic stuff on the other hand, I've had some problems with, though most of those were more the sender not know wtf they were doing when packing. Like putting six glass bottles of soda straight in a box with nothing more than a thin piece of foam wrapped around each bottle...

aww damn that sucks T___T sorry to hear that >__<
I'd be SOO ANGRY if that ever happened to me!

That is terriable

Hopefully HLJ did one of their usually great packing jobs and everything survived. It's the tossing over the gate part that makes me worry. I really do hope the figure(s) survived...

I have lived in many different places in the US and have had everything from excellent to crappy USPS service. I always have all my figures shipped EMS. I glad to say nothing has ever happen to any of my shipments *knock on wood*

My recent bad experience was with Amazon. I ordered a computer textbook and it was shipped in a large, light weight box. The book arrived in terrible condition as did the box. ^^ I called Amazon and complained only to have them ship a replacement in the same manner. *facepalm*

I ordered a book off Ebay once, and we were not home when the mail lady delivered it. Since it would not fit in our mailbox she just pulled into our driveway and dropped the book on the ground, most likely not even getting out of her truck. We didn't notice it when we got home and actually ran over it. Luckily it was a thin Star Wars children's book so running over it didn't do any damage.

You mean they just leave it outside of your house for the whole period of your absence?!
That's absurd!

Sometimes it's not just the delivery companies. Customs could open the package, rip up your stuff and then stick a really sticky 'Inspected' sticker on your Limited Edition DVD.

I really felt sorry for you. I also have the same experience. The post man just left my register mail at my doorstep. I guess he must be in the hurry to go home. There is one more case where my register mail is damage by paint (leakage from other parcel). They call me and tell me the contain of my mail I was shock at first on how they know what was inside the mail and at first he did not tell me that my latter is damage by the paint but instead he told me that my latter being accidentally rip open during the shipment process when I ask him how can this thing happen (I was very angry that time) and he explain to me that he is sorry because the content of the package was damage by paint. He ask me to take it at the main post office he even wrote a apology letter. Lucky the content was not that important.

It makes me cringe to see that package in that state. >_<

My area's postman will always leave a note in my mailbox if no one collects the parcel. I never experienced before that they throw the parcel into the house & leave it there

when i got my PG WZC, the box it was shipped in was half open already and kinda messed up, luckily there was no damage to the goods

This is a norm here.... Malaysia Pos service sux and i did have the same experience before with one of my parcel from HLJ. I have the same experience as you, the postmen came to my office and throw the package on the ground leaving it lying at the street in front of the gate.

The reason tat the pos office told me is u used SAL and it is not Registered Mail, they will treat it as normal mail. So I complain with the local Post Office Manager, and that dude was very nice, he told his postmen to keep those large package for me if no ppl answer the door (even if it is not registered mail).

So u can start with contacting the main post office through their website and then they will contact you if you are lucky they saw it (they reply me within half day), then it depends on how nice the district post manager.

So in the end which type of delivery you used? SAL or EMS? If it is EMS you can complain and make them paid for the damage. If it is SAL then you cant blame anyone.

I'm lucky to live in a building with a doorman. I placed an order before Thanksgiving 2008 that probably took two months to arrive. I did not pick it up until late February 2009 since I resided in Florida for a few months.

This is why I prefer to buy directly from a shop if possible...

That's just tragic. Hope nothing happened to your figure!

We usually have a good postal service here but they were about to leave a $400 guitar my dad ordered on the doorstep this morning. Now I'm worried. >_<

I actually prefer packages being left on my doorsteps. My neighbourhood is really safe so a package could probably sit there for days and still be safe.

Going to the post office can be a hassle if you're busy and they tend to be really anal about ID even if you're picking up mail for family members living in the same residence.

Oh wow, that is just horrible, can't believe they did that. That's one thing I like about living in an apartment, they either take it back to the post office or they just leave it in the apartment office.

Malaysia Boleh! ROFL

live alone in a 5-rooms house? may i know how does that come about? family not in? just think of all the crazy things u can do alone or not alone. ('~')

they just leave it outside your house? what if the garbage collector thought it was garbage anad take it away? ('~')

postage service in Singapore in great i guess. if u are not at home, they will the package back but leave a not at your door to call back to arrange another date to deliver it down. absolutely free.

Hope this never happens to me. Btw, can you get another if you complain?

unless you specifically ask for goods to be left at the doorstep etc they usually just leave a lil note in your postbox saying you have a parcel to be collected at the nearest main postoffice. but i guess everywhere is different, i would hate for goods to be treated that way, and even tho it wasnt the shops fault, id still expect some compensation if the goods were damaged..

Wow, thank goodness that my packages stay in the post office.

auch!
here the post service. usually is fairly decent, my only problems have been with broken CDs and/or stuck in the mail box, and a new year postcard that I have not yet received (!?).

ouch O.O.......

i woulda taken it to company who send packages like this and give them a major earful
this shows pure negligence
here if no one is at the premises to receive the package, the courier or postie will send take it back to their branch, but will leave a note to pick it up from there

It would suck if the contents were battered up and wet, i'd rather take the item to walk up to the post office with my notice than recieve like this.

This is why I have everything shipped to my office. UPS will only deliver when we are open, and the times they have come to deliver and we were not open they took the package and came back the next day. After 2 attempts to deliver they leave a note telling us where to go to pick up our stuff and they leave a number where we can call.

Wow =/ that's messed up. But atleast it wasn't stolen while laying there through sun & rain.

OH CRAP - that just pains me to look at it
well, i have a sort of a veranda so i don't really ever think of these problems

a comrade has fallen. tis a sad day for packages everywhere

I haven't had a major package damage problems thankfully. Not all of my SAL packages are left on the front door, and most of the time I get a note left behind where to pick up the package in the nearest post office.

Just wanting to know , Where did you go on your 10 day trip ?. Guessing Penang or Melaka

Usually, the USPS keeps it until I sign for it and pick it up at the post office. They did it to me for packages coming from odd places, such as Uzbekistan.

That's harsh... always sucks to see a parcel mistreated that way. Were the contents still ok?

Whenever I'm away from home I either have parcels delivered at work or at a relative's house. Though best only do that with parcels sent in unmarked boxes without health care or other ecchi stuff. XD

Ah! Postal Services... They are a dying breed since e-mail was introduced...

But parcels and documentations still required to be delivered thru them... Unless you are rich enough to deliver thru UPS or Fed-EX or etc. =P

d@@b

good thing delivers are usually kept some place safe where i can pick them up if im not home.

I always use Japan Post Office when I send stuffs oversea to America when I'm in Japan. Prices and services are really great, no problem so far~

Oh dear..... Looks like I'll think twice before shipping stuff here ^^;

Btw, it says dilepaskan 29 JAN 2009. They took 2 months to sent it to you?!

Jeez, what kind of postal service is that? Leaving the package outside not only exposes it to the elements, but also risks having it stolen.

Luckily the post office here simply leaves a note in my letterbox asking me to come to the post office to come collect it.

Though that usually means my local post office, meaning I have to arrange for it to be picked up at the post office closest to where I work, or I'll never be able to collect anything as my work doesn't finish till late.

Which is why I spent a few bucks to rent a post office box close to where I work.

This type of service is quite normal to be spot in Malaysia as I had it before being done like this which is worst than what the above picture looks like. Sometimes they even tear your parcel and take what's valuable inside it. *facepalm.gif*

I love SAGAWA! cheap and good service! Never had a problem with them!! I use kuroneko just to send the baggages to NARITA when I travel...

Shouldn't they leave you a note saying there is a parcel for you and collect it in the post office? That's how Australian Post works. Hope your figures are still in OK condition!

...Terrible...

Feel sorry for the parcel.

I remember mine was a local transaction...

and the box was dented! I was annoyed

sorry to what happen. yeah i had some problems too with the parcel services in malaysia. i ordered sumting from the peninsular and got it sent to sarawak. eventually i think that customs and excise thought it was sumting that should be tax becoz the box was a considerable size.

the package was received in a sorry state of form. lucky the content wasn't lost or damage.

I usually have packages shipped to me at the office, even between 4 people living at my house, I never know if someone will be there when a package arrives. Most of the stuff I normally have shipped is electronic, the elements are my primary concern, especially in New England (they're saying snow is a possibility for this weekend, isn't it April?). That and I'm worried that the dog's lead will break for one unlucky delivery driver when nobody is home.

Well thats sucks and if you have really important stuff yet they throw it around could damage it. You might as well spent a more money on the expensive one so they dont damage your stuff

That box just got destroyed..And Wisefreeman all alone at home in a 5 bedroom house O_O!!

i hope if that happen to me it isn't an electronic device !!!

That's such a shame, just look at your box..it's dripping wet :/

Mail guys these days just aren't careful enough even when it says 'handle with care, fragile etc'.
I got a package yesterday which was also dripping wet from the rain. And it was all torn up as well, plus I had a porcelain bowl in it and it was broken, sigh :( The site I ordered from filled in a complain for me, so at least I'm getting my money back!

I know it is painful, the only one can blame may be God....Orz

My worst experience so far is the parcel never came and need to send a re-shipment a month later! It only that 5 days for the reshipment to arrived...

I always get packages through my post office box, and pick them up there. I actually get NO mail at my home at all. Identity theft is too large a problem now, here in the U.S.

If this package is packed the way I have received packages from HLJ the contents should be undamaged. Everything I have ever got from them(resin kits, models, figures,books, model supplies) has come through with more than adequate protection and packing. If the goods are damaged, just email Scott and they will make good in my experience.

i've always had problems with ups they always deliver my packages to other people, luckily im home most of the time so i catch them, hopefully your stuff made it ok

How long it took to come?

Ouchies Condolences

I can't really say I've ever had a problem with the DOD (damage on delivery) thing, but for the first time in like a year I bought a figure from an american store with so far disastrous results. The package didn't really need to have external damage. The figure, which I posted as a new item last week, was Misaka Mikoto from To Aru Index and she came with a chip out of her stand, and chipped paint to show the orange undercoat on her one shoe. I purchased her from Robert's Corner Animation Store, and when I asked them for an exchange they said, hey no problem! I mailed her back priority mail last Saturday, priority is 2-3 days. It is now Friday and they claim to not have received the item, and have since taken the listing of the item down from their website. The shop in question is 1 state away from me, so I'm kind of skeptical here. I honestly didn't think I'd need to throw delivery confirmation on a return item... So I feel your pain, having to deal with damage, and for me -- loss, heh.

Ouch, I've only had one bad experience with badly handled shipping, back when I ordered a game and the postal service mangled the case quite badly, looked like it had been crushed. No damage to the disk itself, so I just ignored it. But ususally around here, your package just waits at the local post office if they can't take it to your house.

Very much like the services in Canada unfortunately.

UGH terrible, Been there Done that. can't say mine get left outside to the elements but somewhere between Japan and NY multiple heavy boxes seem to end up on top of my box and crushing my boxes.

Hopefully if HLJ does what they normally do, the figure box should be protected by plastic wrapping around the box and also by the air bags. Hope all works out well.

You're lucky it wasn't stolen!

i want to know what happen to his figure~

I always pick up at my post office for inspection, that was the best option to avoid any damaging and blame the postal. kekekek...Anyway, HLJ packing is really good and i hope your stuff is not damage. But damn you are lucky your stuff never get stolen for 3 days!!!

I happen to me once (bey UPS), but luckily it was not anime related

Yes lucky it didn't get stolen. Usually HLJ wraps everything in plastic inside before they close the box. But being wet for 3 days.. And yeah not getting stolen over 3 days is a good thing.

fortunately I haven't had that problem but, I thought the delivery company would have to pay for any damaged property.

parcels here are even worse. they don't care for the stuff and they even open the parcels in the PO before you.

OMG, lol, and I thought USPS was bad.

I used to work for UPS and drop kick the Fragile box was a game there. I was a drivers assistant so I was never picked to play but even being out delivering packages with the drivers they often just left the boxes in front of the doors or in plain view. I always leave a note on my door when I am expecting a delivery saying that if I dont receive the package leave a notice and I will come to them to pick it up. I have yet to have a stolen package by doing this. Though I have received packages with footprints on them. :(

Wow, that really sucks!

I've always had to go to the nearest post-office to get my packages, and they were ok. I guess a box this big would be stolen in no time if someone throw it like this.

Meh, looks like the average quality of the Royal Mail over here.

At least it turned up on time/ didn'tget lost in the system...

I'm from Malaysia but now live in Brunei...

In Brunei we have to go to the post office to collect our stuff from HLJ or whatever internet shopping website we bought them from. Even if we got it free from Danny Choo...hahahaha

The post office will send a pink card or sometimes they will call us and inform us about the shipment that just arrived for collection.

Once in post office, we have to also show the customs whatever there is inside the box... nudity or "overly sexy" figurine wont make it out here.... the tolerance level towards "eichi stuff" or porn related material is zero.

But if it's for normal Figma, figurine and GunPla... should be no problem.

In a way I think it's troublesome but for sure my items is safe. The other troublesome part is the censorship from customs... but at the end they just doing their job and if you don't buy any "prohibited items" there is nothing to be scared of... every country have different rules and regulations, we just have to live with it.

When I was in Malaysia, I prefer to use office address for all my online shopping delivery address as Post Office always do the delivery during working days - I did check with the local post office about their procedure and roughly I can understand how they work..

I don't like to use home address as I expect this kind of problem... after all most of the time (for normal people) we are always at the office - working, Monday to Friday... even if I happen to be on holidays, I can just ask my colleague to accept the delivery for me...

So I think to just solely blame the Post Office is not really fair - but yes they have their share in this problem as well...

I think it's better if we evaluate all possible angle so that we can get our item safely. Communicating with the local post office is also another way to understand each other better...

I'm from Malaysia too..i always put my postage address to my office even though I'm not in the office because of the well known Malaysian postman poor handling with parcel. It much safer where there always have people in my office to take care my stuff. hihihi

D: I hope nothing bad happened to WiseFreeman's figure!
BTW, congratulations for helping break a world record! :D I wish I could have attended..

In my country, when you're not at home, they deliver the package at your neighbour's, and leave a note at your door so you know where to pick it up. Unfortunately, one of my neighbours is a terrible woman, so I always hope I won't have to pick anything up at her place. ^^ Situation has not occured so far, luckily. :D

True. Hobby Link Japan is excellent in sending the package.I love HLJ.
It all depends on the postman.

Worst experience I've had is sending my Ipod(the old 80 gb one!) to my brother only to find out its lost when the rest of the stuff in the package was still there.

Because the postman always delivers!!!!! ^___^

HERE IS THE SEQUEL TO THIS POST ^_^

http://www.dannychoo.com/detail/mac/eng/image/17498/REVEALED%20International%20Shipping%20Damage.html

Good god man, it looks like it was pulled out of the sea

looks like it was delivered by the danish mail,..

Sorry to see that happen to you.